The Child Abuse Hotline: To Call or Not to Call

Ordinary citizens are not required to do so, but may also use this service.

What happens next?

The receiving worker makes a determination of whether to classify the report as an “investigation” or an “assessment.”

An investigation requires a more serious response that may involve law enforcement as well as Division workers making a home visit within 24 hours of the report. Sexual abuse allegations would be one example of a report rising to this level.

Assessment reports are usually made by workers who set up visits with the parents and children concerned. While less dramatic, having the governmental intrusion in your lives and homes is not a route that most families should initiate lightly.

In other words, unless you are a mandated reporter, it is advisable to consult with a lawyer experienced in child abuse before contacting the hot line.

The law provides other ways to address abuse concerns that may have greater effectiveness and keep the government from interfering in the privacy of your life and particularly your children’s lives.

Getting competent legal advice at the critical decision-making phase may make the difference between getting needed help or becoming unnecessarily entangled in government bureaucracy.

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